Hi I was just wandering if anyone can offer any advice or has had a similar experience with coral…
I’ve had a coral account for years and while its not been great I’ve never experienced something like this. On Monday morning I made a deposit into my coral account but when I logged in a couple hours later it was gone. I checked transaction history and the deposit was there approved. I was confused. Emailed custom support to ask what happened and I got a reply stating deposit was declined, checked bank and money was gone, checked coral transactions and deposit still showing as approved. So contacted customer support again and they then replied saying a bet had been “re-settled” and this was why they’d taken the balance… I checked the bet (which was a double from 5 days prior) and confirmed it was a winner, however one selection said cancelled and the date and time were wrong next to it. So I contact customer support again and they then tell me this match is under investigation and unfortunately they don’t know when it will be settled….
I’m frustrated. Any feedback from you guys would be much appreciated, other than don’t use coral again lol
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Mr Fixit has been the resident football tipster at Scotland's most read newspaper, the Daily Record, for over 20 years.